Frequently Asked Questions & Dedicated Support

The newsletter is created by individuals affected by STIs, offering them stories, advice, and information to help them navigate the condition confidently.
Subscribers receive personalized weekly emails with personal insights and guidance from people who understand their situation.
The content is crafted by a compassionate team with personal experience with STIs, ensuring that the insights and advice are relevant and empathetic.
After signing up on the other side of this page, a secret link will be accessible. Additionally, a first email with more information will be sent.
Our newsletter is tailored to your specific STI type, providing updates, research, and support relevant to you.

Subscriptions

You can reset your password by clicking the 'Forgot Password?' link on the login page. You will then receive an email with instructions for creating a new password.
Yes, you can change your subscription plan at any time by accessing your account settings. Simply navigate to the 'Subscription' section and choose the plan that best suits you.
You can contact our customer support team via email at hello@shamelesspath.com or through the contact form on our website. We aim to respond within 48 hours.
To update your payment information, log into your account, go to 'Account Settings,' and update your billing details in the 'Payment Information' section.
First, check your spam or junk folder. If you still don’t see it, ensure that you are subscribed and that the email address linked to your account is correct. You can update this in your account settings if necessary.
You can cancel your subscription by going to your account settings, selecting 'Subscription,' and clicking the 'Cancel' button. Your access will continue until the end of your current billing cycle.
Yes, we offer a [number]-day free trial for new users. You can explore the platform and its features before committing to a paid plan.
You can unsubscribe from the newsletter by clicking the 'Unsubscribe' link at the bottom of any email. You can also update your email preferences in your account settings.
If you experience a technical issue, please clear your browser's cache and cookies and try reaccessing the site. If the issue persists, contact us at hello@shamelesspath.com with details about the problem.
We take privacy seriously. All personal information is protected and stored securely. For more information, you can review our Terms to see how we handle your data.

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